Privacy policy
About InfitechDesign (Loomm)
Loomm is InfitechDesign's application brand. This privacy policy applies to all data collected through Loomm and InfitechDesign platforms. When you use Loomm, you are subject to InfitechDesign's privacy practices as described below.
Last Updated: January 2025
1. Introduction
InfitechDesign, through its Loomm brand, is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our matrimonial matchmaking services.
2. Information We Collect
We collect information that you provide directly to us through Loomm, including:
• Personal Information: Name, email address, phone number, date of birth, gender, and profile information
• Matrimonial Profile Data: Photos, education, career details, family background, interests, preferences, and biographical information
• Usage Data: Information about how you interact with Loomm, including matches, messages, profile views, and engagement metrics
• Device Information: IP address, browser type, operating system, and device identifiers
• Location Data: With your permission, we may collect precise location information to show nearby matches
• Verification Documents: ID proofs and documents submitted for profile verification
3. How We Use Your Information
We use the collected information for various purposes:
• To provide, maintain, and improve our matchmaking services on Loomm
• To create and manage your matrimonial profile
• To generate AI-powered compatibility scores and match recommendations
• To verify user authenticity and maintain platform safety
• To communicate with you about matches, services, updates, and promotional offers
• To detect, prevent, and address technical issues, fraud, and policy violations
• To conduct research and analysis to improve our algorithms and services
• To comply with legal obligations and protect our rights and user safety
4. Data Sharing and Disclosure
We may share your information in the following circumstances:
• With Other Loomm Users: Your profile information is visible to other verified users as part of the matchmaking service
• With Service Providers: We may share information with third-party vendors who perform services on our behalf (hosting, analytics, customer support)
• For Legal Reasons: We may disclose information if required by law, court order, or to protect our rights and user safety
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of InfitechDesign assets
• With Your Consent: We may share information for other purposes with your explicit consent
5. Cookies and Tracking Technologies
Loomm uses cookies and similar tracking technologies to track activity and hold certain information. Cookies are files with a small amount of data. You can instruct your browser to refuse cookies or indicate when a cookie is being sent. However, some features may not function properly without cookies.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
7. Your Rights and Choices
You have certain rights regarding your personal information:
• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct your information through your Loomm account settings
• Deletion: You can request deletion of your account and personal information
• Opt-Out: You can opt out of receiving promotional communications from us
• Data Portability: You can request a copy of your data in a structured, commonly used format
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time
8. Data Retention
We retain your personal information for as long as necessary to provide Loomm services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your data within a reasonable timeframe, except where we need to retain it for legal compliance.
9. Children's Privacy
Loomm services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.
11. Third-Party Links
Loomm may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For material changes, we may provide additional notice. You are advised to review this Privacy Policy periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@infitechdesign.in
InfitechDesign (Loomm)
India